Unit 4: Management Responsibilities
Chapter Eleven: Management Functions and Decision Making [Part Two]
الوحدۃ الرابعۃ: المسئوليات والمهام الإداريۃ
الفصل الحادي عشر: المهام الإداريۃ واتخاذ القرار
الجزء الثاني
11.2 Effective Supervision

Section Goals
• Identify the Responsibilities of Supervisors.
• Describe the day-to-day management activities of Supervisors.
• Discuss ways that businesses can improve the Skills of Supervisors.

Main Terms
• Subordinate • Performance Review
• Work Schedules • Work Coach

11.3 Managing with Information
Section Goals
• Explain how Management Information systems (MIS) and Business Research help managers with Planning and Controlling activities.
• Identify the four steps in the Problem Solving Process and how the process supports Decision Making.

Main Terms
• What-If Decisions
• Problem
• Symptom