Unit 3: Information and Communication Systems
Chapter Ten: Organizational Communication [Part Two]

الفصل العاشر : أليات التواصل الوظيفي بالشركات
الجزء الثاني
10.2 Corporate Communications
Section Goals
• Explain how corporate culture influences formal and informal communication networks.
• Describe how to conduct effective meetings.

Main Terms
• Nominal Group Technique (NGT)
• Brainstorming

10.3 Organizational Communication
Section Goals
• Describe different ways to resolve communication conflicts.
• Describe the problems that can occur with cross-cultural communication.
• Identify ways to improve communication in organizations.
Main Terms
• Conflict • Avoidance Strategy
• Compromise Strategy • Win/Lose Strategy.