Unit 3: Information and Communication Systems
Chapter Ten: Organizational Communication
الفصل العاشر : أليات التواصل الوظيفي بالشركات
[Part One]
Section 10.1 The Communication Process
Section Goals
• Describe the communication process and barriers to effective communication.
• Describe the various communication channels.
Main Terms
• Communication • Feedback
• Distraction • Distortion
• Channel of Communication
• Nonverbal Communication
• Flame • Spam • Emoticons

Section 10.2 Corporate Communications
Section Goals
• Explain how corporate culture influences formal and informal communication networks.
• Describe how to conduct effective meetings.

Main Terms
• Communication Network
• Formal Communication Networks
• Informal Communication Networks
• Grapevine.
رابط شرح مهارات التواصل الفعال
https://www.youtube.com/watch?v=yG0KhX-0YO0&list=PLMzaNeHCFdm_kDzoxwO8t2wVcypqOhXCt&index=2