Performance planning includes the consideration of results and behavior. In addition, performance planning involves the creation of a developmental plan. Each of these issues needs to be considered at the team level: results expected of the team, behaviors and process expected, and developmental objectives to be achieved by the team and its members.
A discussion of results must include key team accountabilities, specific objectives for each key accountability (i.e., goals to be reached), and performance standards (i.e., what constitutes acceptable and unacceptable levels of performance). A discussion of behaviors needs to include competencies (i.e., clusters of KSAs). Finally, the developmental plan includes a description of areas that need improving and goals to be achieved in each area.
The plan includes not only goals for the team as a whole, but also developmental objectives for individual performance that will benefit team performance. Members from other teams can be invited to participate in discussions about performance or even to work as team members temporarily as a way of importing innovation.