Customer retention expert, John Schroeder, of Nova Foresight, discusses the checklist you need to measure retention rates from Listen360's latest webinar: 3 Customer Retention Strategies That Fuel Revenue Growth.

Watch the full recording here.
https://listen360.wistia.com/medias/0br0gbglc4

Listen360 helps franchisors and multi-location businesses gather instant, actionable feedback from their customers and employees to help make smart decisions and transform delighted customers into brand advocates through online reviews. Learn more at www.listen360.com