وظيفة Technical Support Intern

Technical Support Intern Geidea New Cairo, Cairo

تفاصيل الوظيفة

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

To maintain competitive advantage as we grow, we are currently looking for new Technical Support Intern:

Responsibilities:

Handling all merchants' requirements and complaints through all communication channels (Level 0) support.
Reporting all business cases through the escalation channels.
Ownership of all assigned cases and continuous follow up activities.

متطلبات الوظيفة

Requirements

English B1
Handling Skills
Communication skills
basic excel knowledge
Multitasking
Time Management
Eager to learn

Duration:

3-6 months (Subject to renewal)

Our values guide how we think and act - They describe what we care about the most

Customer first - It’s embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient – If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution

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دورات مفيدة للمجال

دورات برمجة معتمدة

We believe that the latest payments and commerce technology should be accessible, affordable and intuitive for everyone. Whether on the go, in store or online, we give merchants of all types the freedom to spend less time on complex tasks, and more time w

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