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Senior customer service agent- English account Etisalat Egypt Cairo, Egypt


تفاصيل الوظيفة

Interact with UAE Elite and VIP customers to provide information in response to inquiries, ensure customer satisfaction

Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.

Update client’s account data on the company website to follow up payment status, review contracted unit updates.



متطلبات الوظيفة

Minimum 6 months experience 

English level B2
Max Age 32
Grads only
Must have military service Certificate

flexible with rotational shifts 

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