M3aarf Telegram

Retention Specialist (Second Wave) Sutherland New Cairo, Cairo


تفاصيل الوظيفة

Sutherland Cairo is hiring fluent English speakers for a Retention vacancy in AT&T!

Responsibilities:

  • Provide knowledgeable answers to the customers' inquiries 
  • Retain the customers by giving them discounts, etc.
  • Communicate with customers via phone (inbound calls)

The benefits we offer you:

  • Very attractive package
  • Overnight allowance
  • Fully-paid training
  • High chance to get promoted as you'll be joining our very first waves
  • Transportation (Door-to-door transportation starting from 8 PM for ladies)
  • Annual competition where winners get to travel around Egypt and worldwide

Work hours:

  • Rotational 24/7 shifts, rotational days off
  • 9 working hours including a 1-hour break

 



متطلبات الوظيفة
  • Fluency in English (Your English level has to be B1+ or higher)
  • Flexibility with night and overnight shifts
  • Flexibility with working in an onsite setting
  • Flexibility with commuting to the job's location, New Cairo, 5th Settlement.
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