Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures, mirrors, stone lists, and calculators) at the beginning of working day.
Receiving telephone calls and make calls divert
Welcome the customers and escorting them to the rooms.
Fill in the data card with the new customers
Notify the sales team members about their customers.
Inform sales about customers requirement
Input the data into the system
Deals with inquiries from sales team and customers.
Send daily report with customers data to the marketing section.
Assist the sales team in case of high traffic inside the branch.
Assist the sales team in following the customers requirements.
Cover the customer services activates in case of events outside the branch
EGYPT GOLD is an Egyptian company that was established 80 years ago with a focus of jewelry business manufacturing. Throughout these years the Group has launched number of brands including “IRAM, Éclat, Verona, SIRAN in addition to the wholesale channe
