Technical Qualifications:           

• Basic understanding and exposure to messaging and exchange systems, particularly Microsoft Exchange Server.
• Familiarity with email delivery systems, SMTP, IMAP, and POP protocols.
• Some experience in configuring, administering, and troubleshooting messaging platforms and related technologies.
• Awareness of email security practices and basic knowledge of anti-spam and antivirus solutions.
• Exposure or willingness to learn about cloud-based email solutions like Microsoft Office 365 or Google Workspace.
• Interest in email archiving and compliance regulations.

Certificates:

• A university degree is a requirement.
• A degree or currently pursuing a qualification in an IT-related field.
• No mandatory certifications but a willingness to obtain relevant certifications such as:
  • Microsoft Certified: Messaging Administrator Associate.
  • Certifications related to messaging and exchange systems and Microsoft Office 365.Language:
• English | Excellent writing and speaking.

Skills:

• Eagerness to learn and grow in a technical role.
• Basic documentation and reporting skills.
• Willingness to adhere to company policies and procedures.
• Ability to work collaboratively in a team-based environment.
• Capacity to handle multiple tasks and a willingness to learn to maintain attention to detail.
• Adaptability and a positive attitude to work efficiently while learning under pressure.
• Basic proficiency in English and Arabic languages, both verbal and written.
• Developing analytical skills to identify and solve technical issues.