وظيفة French advisor - منصة معارف

French advisor Webhelp New Cairo, Cairo

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تفاصيل الوظيفة

Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
Manage and oversee the dealership’s workflow and schedule
Call customers to advise them about service changes or car pick-up times
Maintain positive customer relationships to ensure repeat business

متطلبات الوظيفة

Fluent French speakers (B2+/C1)
Strong interpersonal skills
Very good communication skills
Previous experience in banking service is a plus.
Proven work experience as a Service Advisor or similar role
Proficiency with industry-specific software
Excellent customer service, interpersonal and communication expertise
Strong organizational, decision-making and problem-solving skills
Relevant training and/or certifications as a Service Advisor

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دورات مفيدة للمجال

دورات هندسية

Webhelp is a global BPO provider, founded in 2000 headquartered in Paris, specialising in technical consultancy, software solutions, business process management and customer experience across a range of digital, social and traditional voice channels, data

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