The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support Associates and Retention Specialists)
Responsibilities:
- Communicate with customers via phone (inbound calls)
- Provide knowledgeable answers to the customers' inquiries
The benefits we offer you:
- Very attractive package
- Overnight allowance
- Fully-paid training
- High chance to get promoted as you'll be joining our very first waves
- Transportation (Door-to-door transportation starting from 8PM for ladies)
- Annual competitions where winners get to travel around Egypt and worldwide
Work hours:
- Rotational shifts, rotational days off
- 9 working hours including a 1-hour break
