وظيفة Customer Care Agent - Assiut Branch

Customer Care Agent - Assiut Branch El Nahar for Medical Solutions Alexandria, Egypt

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تفاصيل الوظيفة

Following all customer care department work instructions.
Performing fitting of hearing aids to customers.
Filling in application forms for the customers.
Informing recommendations/orientation about hearing aids
Dealing with/helping to solve any customer complaints professionally.
Selling & promoting the company products and giving detailed information about them.
Performing all necessary transactions on customer care applications.
Communicating with technical team on customer's maintained & newly devices.
Preparing daily, weekly, monthly and annual reports for all work perspectives.
Following up with customers and having feedback about the company services and products regularly.
Working on achieving the company selling targets.
Attending all customer care meetings & trainings scheduled by the company.
Meeting Customer Care department’s objectives and KPIs.

متطلبات الوظيفة

Maximum age 30
Good computer skills
Good communication and problem handling skills
Excellent customer focus skills
Good multitasking skills

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دورات مفيدة للمجال

دورات تصميم مواقع

El Nahar for Medical Solutions has been in the Egyptian market for 42 years specialized in ENT and there are at least one of our products in every entity related to the ENT in Egypt El Nahar for Medical Solutions is a joint-stock company with a capital o

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