وظيفة Business Operation Executive

Business Operation Executive Fawry for Banking Technology and Electronic Payments S.A.E Smart Village, Giza

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تفاصيل الوظيفة

Update & review MyFawry Mobile Application & loyalty system configurations.
Review Fawry applications specifications before going to production.
Monitor system behaviors against expected and identifying differences.
Handling service complaints from Internal and external parties and end customer related.
Identifying and suggesting areas of improvement.
Setting and reviewing day-to-day processes.
Leading and coordinating between external parties and internal support teams.
Investigation for discovered issues down to root-cause.
UAT acceptance and approval.
Operational KPI’s & analysis reports for business needs.
Updating the system configuration.

متطلبات الوظيفة

Bachelor's Degree in Computer Science or Information Technology
0-3 Years' Experience
Worked as operation support or similar role.
POS support experience.
Payment industry OR Banking sector experience is preferable.
Applications support experience.
Excellent oral and written communication skills.
High self-initiative with the ability to work well within high-pressure environment.
Good presentation skills.
Good Microsoft skills, especially Excel.

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دورات مفيدة للمجال

منهج ثانوي ازهري

Fawry is a pioneering Electronic Payment Network, offering financial services to consumers and businesses through more than 65 thousand locations and a variety of channels. Fawry offers a convenient and reliable way to pay bills in multiple channels (onli

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