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Backoffice/Customer Service English Account (Chat&Calls) Sutherland New Cairo, Cairo


تفاصيل الوظيفة

Customer Service Back-Office Hero

Do you have a knack for solving problems and making people smile?

We're looking for a superstar Back-Office Customer Service Representative to join our awesome team!

In this role, you'll be the behind-the-scenes champion, working closely with our frontline customer service team to ensure every customer experience is top-notch.

Here's what you'll be doing:

  • Providing exceptional customer support via email, chat, and phone.
  • Investigating and resolving customer inquiries and concerns.
  • Maintaining accurate and up-to-date customer records.


We offer:

  • A competitive salary and benefits package.
  • A positive and supportive work environment.
  • Opportunities for professional development and growth.
  • The chance to make a real difference in the lives of our customers.

 



متطلبات الوظيفة

You're the perfect fit if you have:

  • A passion for customer service and a can-do attitude.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and analytical skills.
  • The ability to prioritize and manage multiple tasks effectively.
  • Fluency in English

Bonus points if you have:

  • Experience in a back-office or customer service environment.

 

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